Return and Exchange Policy

At ARVAN, we want you to be completely satisfied with your purchase.

✅ 7 Days Easy Return & Exchange

We offer a 7-day return and exchange policy from the date of delivery.

📦 Unboxing Video Required (Important)

To claim any return or exchange, customers must record a clear unboxing video at the time of opening the package.

Video Guidelines:

• Video must start before opening the sealed package

• Package label should be clearly visible

• Entire unboxing process must be recorded in one continuous video

• Product condition should be clearly shown

⚠️ Without a proper unboxing video, we may not be able to process return or exchange requests.

📌 Return Eligibility Conditions:

• Product must be unused and unworn

• Must be in original packaging

• No stains, dirt, scratches, or damage

• Return request must be raised within 7 days of delivery

💰 Return Charges

• No Return Charges

• No Exchange Charges

• 100% hassle-free process (if conditions are met)

🔁 Exchange Policy

Exchange is allowed if:

• Wrong size received

• Wrong product delivered

• Manufacturing defect

Exchange will be processed after product inspection.

🚫 Non-Returnable Cases

Returns will not be accepted if:

• Product is used or worn

• No unboxing video available

• Request raised after 7 days

• Product damaged by customer

📩 How to Request Return?

To initiate return or exchange, contact us at:

📧 Email: thearvan77@gmail.com
📱 WhatsApp: +91-7428637234

Our support team will assist you within 24–48 hours.